Once a customised order has been placed it cannot be cancelled however you will be covered by a limited warranty for against faults or defects as stated below. The lead times are completely dependent on each supplier due to the availability of components, or if they are facing backlogs in busier periods. We do our best to request status updates for your order on behalf of you. As the whole manufacturing process is completed and delivered by our Suppliers, we have no control over the actual lead times - and it can sometimes take longer to receive your items from the supplier. Please Note: Lead times stated against each custom/personalised item are to be used as a guide only and are based on average lead times. This means the lead time for customised products from our suppliers is an average of around 2-3 weeks. Most items are made up from components to your specification in their customisation workshops. These products are specially manufactured/altered by the authorised supplier of the product or by a third party appointed by the supplier.

Offers will be explicitly stated within the custom build form. Any offers including freebies that are offered with standard option are not automatically offered to customised products.Lead times are used as estimates only and we have no control for delays that happen with the suppliers or manufacturers.Full payment will be required prior the job being confirmed by the supplier.

Customised or Personalised orders cannot be cancelled once the job has been passed to the supplier.

1 Year warranty is covered by the manufacturer for factory defects.We have provided a small summary of some of the things to bear in mind when ordering customised products - however we urge you to read through this whole section. Patriotic and Football Headcovers ( 2 )Ĭustomised or Personalised Products Terms and ConditionsĬustomised and Personalised Products do not fall under our standard returns policy therefore please read through our terms and conditions below.Traditional and Novelty Wood Headcovers ( 110 ).

Cleveland black three wood